Refund / Shipping / Cancellation Policy
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your exchange, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Credit Note (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your credit note.
If you are approved, then your credit note will be processed, and a credit note will be applied to your next order, within a certain amount of days.
Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged or returned.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com.
To return your product, you should send us an email at firstname.lastname@example.org.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a credit note, the cost of return shipping will be deducted from your credit note.
We do not do refund. Only credit notes.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.